Support
The fastest way to reach us is email. A real person reads every message and responds within one working day.
General, privacy, security & subscriptions
hello@akomahealthcare.comCommon questions
How do I cancel my subscription?
Open Settings on your iPhone → tap your name → Subscriptions → Akoma Premium → Cancel. You keep Premium access until the end of the current paid period.
I switched phones — how do I restore Premium?
Sign in with the same Apple ID you used to subscribe, then tap Restore Purchases on the paywall or in Profile → Manage Subscription.
How do I request a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com and sign in with your Apple ID.
How do I delete my account and data?
In the app: Profile → Data → Delete Account. This permanently deletes all your logs within 30 days and cancels any active subscription renewal.
Something isn’t working right.
Email hello@akomahealthcare.com with your device model, iOS version, and a description of what happened. Screenshots help. We’ll get back to you within one working day.
Akoma — operating in the United Kingdom